Frequently Asked Questions
We are located at 2720 Broadway Center Blvd, Brandon, FL 33510
Follow the easy steps to send or request MTL to transport your sample order.
1. Order the sample testing through the customer portal or call your customer service representative.
Cannabis Customers
2. Sample(s) will be scheduled to be picked you at your facility.
3. At your facility, the Customer Service Representative will randomly sample your lot numbers based on State’s regulatory requirements
4. Sample will be sealed, transported and received into the laboratory.
5. You will be sent a confirmation email the sample has been received and testing will start.
Hemp customers
2. Print a Chain of Custody form and sign the form.
3. Print labels and attach to sample(s)
3. Package your sample(s) and include the signed Chain of Custody in the package.
4. Send sample package or request MTL to send a paid carrier label for transport.
5. You will be sent a confirmation email the sample has been received and testing will start.